General terms and conditions of sale

The general terms and conditions of sale hereunder (hereinafter “General Terms and Conditions of Sale”), which are subject to Legislative Decree 6 September 2005, no. 206 (hereinafter “Consumer Code”), regulate the relationship between Manifattura di Domodossola S.p.A., a company established at Viale dell’Industria no. 1, 28844 Villadossola (VB), Italy, VAT number 00740460159, as owner of the brand “Athison” (hereinafter “MD S.p.A.”) and any consumer (hereinafter “Consumer”) who intends to shop on the website www.athison.com (hereinafter “Website”). The parties acknowledge that pursuant to the Consumer Code he is a consumer any natural person who acts for purposes not related to entrepreneurial, commercial, artisanal or professional activity.

The registration on the Website is free of charge and does not imply any purchase obligation. It is perfectly possible to purchase on the Website without having previously registered. It is required no minimum purchase. Consumer shall provide true and correct data during the registration procedure and the purchasing procedure, also for avoiding logistical and/or administrative problems. MD S.p.A. reserves the right not to fulfill the contract executed with Consumer in case the data provided by him would result false or incorrect. The data provided by Consumer during the registration procedure and the purchasing procedure will be recorded and processed by MD S.p.A. pursuant to applicable law and in accordance with the privacy policy available on the Website.

Consumer acknowledges and accepts that the General Terms and Conditions of Sale are binding. MD S.p.A. reserves the right to modify the General Terms and Conditions of Sale at its sole discretion and without any notice. Possible modifications and/or integrations to the General Terms and Conditions of Sale will be effective from the date on which they will be published on the Website and will apply to the purchases executed from that date on. The last version of the General Terms and Conditions of Sale is that available on the Website. If any clause of the General Terms and Conditions of Sale is held to be invalid or unenforceable in any respect, the validity and enforceability of the remaining provisions shall not be affected or impaired thereby.

Before any purchase, Consumer shall accept the General Terms and Conditions of Sale by ticking the related box.

1. Contact details
For the purposes of the General Terms and Conditions of Sale hereunder, for the exercise of the right of withdrawal, for lodging a complaint, or for requesting any information, MD S.p.A. provides the following contact details:
2. Execution of the contract
The contract is executed when MD S.p.A. sends the order confirmation to the e-mail address provided by Consumer during the purchasing procedure.
3. Availability of goods
  • 3.1 Availability of goods shall be construed as availability when Consumer gets access to the Website. Any information regarding the availability of goods shall be considered merely indicative. Upon simultaneous access to the Website of many users, goods might be sold to other users before the purchasing procedure is completed. Partial or total unavailability of goods might occur even after the order confirmation has been sent by MD S.p.A.
  • 3.2 In case of unavailability, Consumer shall be immediately notified by e-mail and shall be fully reimbursed. Reimbursement will be executed by crediting the PayPal account used for the purchase.
4. Prices of the goods
  • 4.1 All the prices indicated on the Website are in Euro and include VAT, if applicable.
  • 4.2 MD S.p.A. may change the prices of the goods at any time, on the understanding that the invoices reflect the prices at the time of purchase.
5. Payment methods
  • 5.1 The payment of the goods purchased on the Website can be performed only via PayPal.
  • 5.2 Use of the PayPal payment system is subject to the terms and conditions available via the following link www.paypal.com. The purchase of any good on the Website expressly implies also full and irrevocable acceptance of the terms and conditions of the PayPal payment system. MD S.p.A. cannot be held liable for any damage arising from malfunctions of the PayPal payment system.
6. Right of withdrawal
  • 6.1 Consumer has the right to withdraw from the contract executed with MD S.p.A., without being liable to any penalty and without giving any reason, within 14 (fourteen) days from the date of delivery of the goods. To withdraw from the contract, Consumer shall send to the e-mail address athison@manifatturadomodossola.it the notice of withdrawal, the subject line of which shall be “Withdrawal”. In the notice of withdrawal Consumer shall specify the details of the purchase order, the order confirmation sent by MD S.p.A. and the delivery note. Without undue delay and, in any case, within 14 (fourteen) days from the date of the notice of withdrawal, Consumer shall return, at her own expense, the goods to MD S.p.A. Consumer acknowledges and accepts that the right of withdrawal cannot be exercised in case of purchase of tailor-made or custom-designed goods.
  • 6.2 In case of withdrawal, without undue delay and subject to return of the goods, MD S.p.A. shall reimburse to Consumer the price as well as the delivery costs paid at the time of purchase. Reimbursement shall be subject to verification that the returned goods are complete of package, tags and labels and are not damaged, dirty, washed, altered or otherwise worn. The verification procedure will last between 3 (three) and 5 (five) business days from the date of return of the goods. In case of positive outcome of the verification procedure, the reimbursement shall be executed; in case of negative outcome of the verification procedure, the reimbursement shall not be executed. Consumer shall be liable for any depreciation of the returned goods.
7. Delivery of the goods
  • 7.1 Delivery of the goods is subject to payment of the price by Consumer.
  • 7.2 MD S.p.A. commits to hand over the goods to the courier within 5 (five) business days from the order confirmation and deliver the goods to the address indicated by Consumer at the time of purchase via the courier service GLS for delivery in Italy (https://www.gls-italy.com) and via the courier service DHL for delivery abroad (http://www.dhl.com/en.html).
  • 7.3 In case of delivery within the European Union, the delivery costs shall be borne by MD S.p.A., without any increase of the price indicated in the order confirmation. In case of delivery outside the European Union, the delivery costs shall be borne by Consumer to the extent indicated at the time of purchase. Consumer shall also pay the import taxes and customs duties, to the extent applicable. It is not possible to foresee the exact amount of the import taxes and customs duties. Consumer shall be the sole and exclusive responsible of the compliance of the delivery with the laws and regulations of the importing country.
  • 7.4 MD S.p.A. shall not be held liable for failure in delivery or late delivery insofar as failure in delivery or late delivery is due to unforeseeable circumstances, force majeure or connection problems. The risk of loss or damage to the goods is transferred to Consumer when the latter or a third person designated by him, other than the courier, takes possession of the goods. Transfer of risk to Consumer shall occur upon hand over of the goods to the courier, if the courier is chosen by Consumer.
8. Guarantee
  • 8.1 The goods purchased on the Website are covered by a guarantee of 24 (twenty-four) months from the date of delivery. The guarantee shall not apply to imperfections due to normal wear and tear, such as fraying and discoloration. The guarantee shall not apply either in case of misuse of the goods. Consumer irrevocably forfeits the right of guarantee if he fails to complain to MD S.p.A. within 2 (two) months from the date of discovery of the non-compliance or the defects.
  • 8.2 Consumer acknowledges and accepts that the images displayed on the Website are merely illustrative. MD S.p.A. may be liable only for material differences between the images and the goods delivered, the compliance of which shall be assessed also in relation to descriptions, instructions and evaluations provided by MD S.p.A.
  • 8.3 In case of non-compliance or defects, Consumer may request to MD S.p.A. the repair or replacement of the allegedly non-compliant or defective goods by sending an e-mail to the address athison@manifatturadomossola.it, subject to return of the goods.
  • 8.4 In response to the request for repair or replacement of the allegedly defective or non-compliant goods, MD S.p.A. will initiate an internal verification procedure to assess the effective existence of the defects or non-compliance. Such internal verification procedure will last between 3 (three) and 5 (five) business days, at the end of which MD S.p.A. will contact Consumer. In case of positive outcome of the internal verification procedure, MD S.p.A. shall repair or replace the non-compliant or defective goods, preferably in accordance with the request of Consumer, if the remedy requested by Consumer is not objectively impossible or disproportionate. In case of repair or replacement under guarantee, MD S.p.A. shall reimburse the returning costs borne by Consumer by crediting the PayPal account used to purchase the non-compliant or defective goods. MD S.p.A. shall also bear the costs of the new delivery, except the import taxes and customs duties which shall be borne by Consumer. Should the repair or replacement be objectively impossible or disproportionate, Consumer may request a reasonable price reduction or to terminate the contract and credit the sum already paid into the PayPal account used to purchase the non-compliant or defective goods. On the contrary, in case of negative outcome of the internal verification procedure, without prejudice to clause 6 above, the returning costs shall not be reimbursed, MD S.p.A. shall not repair or replace the goods and the costs of the new delivery, if requested, shall be fully borne by Consumer.
9. Governing law and jurisdiction
  • 9.1 The General Terms and Conditions of Sale are subject to the laws of Italy.
  • 9.2 Any dispute related to the application, execution, performance, interpretation and violation of the General Terms and Conditions of Sale, which cannot be settled amicably through the out of court remedies available via the platform https://webgate.ec.europa.eu/odr, shall be submitted to the exclusive jurisdiction of the court of the place of residence or domicile of Consumer, if he has residence or domicile in Italy, or to the exclusive jurisdiction of the court of Verbania (Italy), if Consumer has residence or domicile abroad.
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Cookie policy

Use of cookies

The Website (www.athison.com) uses cookies to make their services easier and more efficient for the users who visit the Website www.athison.com. The users who visit the Website may find short messages on their computers or handheld devices, in the form of small files of letters and numbers called “cookies”. The cookies will be saved in the directories used by the users’ browsers. There are many different types of cookies, some used to make more efficient the use of the Website, others to enable specific functionalities.
The cookies used by the Website allow to:
  • 1) Save users’ preferences
  • 2) Avoid users to insert personal data, such as username and password, whenever they connect to the Website
  • 3) Analyze the use of the services and contents provided by the Website to improve the services and the users’ browsing experience

Types of cookies

Technical cookies
These cookies ensure the correct functioning of the Website.
There are two categories of technical cookies:
  • 1) Persistent cookies, which are not deleted when the browser is closed, but remain saved until a preset expiration time
  • 2) Session cookies, which are deleted when the browser is closed
These cookies are always sent by our domain as they are necessary to allow the correct displaying of the Website. In relation to the technical services offered, these cookies will be always used and sent, unless the users modify the browsers’ settings, so compromising the displaying of the Website.
Analytics cookies
These cookies allow to gather information about the users’ use of the Website. The Website may use this information for anonymous statistical analysis, to improve the browser experience and to make the Website’s pages more interesting and corresponding to the users’ preferences. These cookies allow to collect anonymous data about the users' activity and navigation profile. Analytics cookies may be sent from the Website or from third-party domains.
Third-party services analysis cookies
These cookies are used to collect, in anonymous form, information regarding the users’ use of the Website, such as pages visited, length of stay, sources of origin, geographic origin, age, gender, and interests, for marketing purposes. These cookies are sent by third-party domains.
Cookies for integration of third-party software products and functions
These cookies integrate functions developed by third parties on the pages of the Website, such as icons and preferences expressed through social networks while sharing any of the Website’s content or using third-party software services (such as software to generate maps and other software that offer additional services). These cookies are sent by third-party domains and by partner websites that offer their functions on the Website pages.
Marketing cookies
These cookies allow to create users’ profiles to send advertisements corresponding to the preferences showed by the users while visiting the Website. Pursuant to applicable law, no consent is required in relation to technical and analytics cookies, as they are necessary to ensure the functioning of the Website.
For all the other types of cookies, the consent can be expressed as follows:
  • 1) By modifying the browser settings or the software configurations used to navigate on the Website
  • 2) By modifying the settings related to the use of third-party services
Both these choices may prevent users from using functions or displaying pages of the Website.

Other websites and third-party services

The Website may contain links to other websites which may follow a privacy policy different from the one available on the Website www.athison.com. In no case the manager of the Website may be held responsible for such other websites.

Index of cookies

Cookies

Domain

Expiration time

Third party cookies

Persistent cookies

Session cookies

frontend

.athison.com

When the browser is closed

yes

frontend_cid

.athison.com

When the browser is closed

yes

persistent_shopping_cart

 

.athison.com

One year after the first login and the insertion of goods in the shopping cart

 

 

yes

yes

How to disable cookies in your browser

If you need more information on how your browser memorizes cookies, you may click on the links below and consult the policies provided by the related websites.

Should your browser not be present in the above list, you may send an email to the following address: athison@manifatturadomodossola.it. We will provide you with the information necessary for an anonymous and safe navigation.



30% off until 31/12/2017

Sign up and write christmas30% into the promotional code window during your purchase, and you’ll receive the 30% discount on the selected items.
The promotion is extended to all the items, and remember, you’ll have unlimited purchase until December 31st, 2017!
If you need more information please write us to athison@manifatturadomodossola.it




30% di sconto fino al 31/12/2017

Registrati e scrivi christmas30% dentro l’apposito spazio nella schermata di acquisto e subito per te uno sconto del 30% su tutti i prodotti selezionati.
La promozione è rivolta a tutti i prodotti, non ha limiti di spesa ed è utilizzabile per tutti i tuoi acquisti fino al 31 Dicembre 2017!
Per ulteriori informazioni scrivici all’indirizzo athison@manifatturadomodossola.it